Building Long-Term Relationships with Clients
By Shelle Rose Charvet
Wouldn’t it be great if you could find out what they never tell you directly?
If your business success depends on your ability to predict and fulfill your clients’ unstated, psychological needs, this program will show you how.
In this program
- How to find out what really motivates your customers;
- To read between the lines to keep your customers happy;
- To use your surveys to go beyond the obvious….
- Find out what Motivation Triggers are driving your customers;
- Influencing Language to match what your customers want to hear; and
- Practical tips on how to avoid turning them off!
Never make the same mistake again!!
Build Long Term Relationships Improve Client Relationships
First Shelle Rose Charvet describes the patterns that motivate your customers. She gives you lots of examples.
Then you’ll hear real comments from consulting clients and then learn how to decode their language.
Lastly Shelle describes what to do once you know the patterns; strategies for meeting the clients’ unstated needs and improve client relationships to build long term relationships.